Social network X, formally known as Twitter, has lost more than 10 million users in the European Union since last year, according to data submitted by the company to the EU.
Under the EU’s Digital Services Act, social media giants are required to provide detailed information about content moderation and user interaction.
The law obliges social media platforms to act against illegal content, ensure freedom of expression and guard against discrimination and violence.
Their efforts must be reported back to the European Commission at regular intervals.
More than 94 million people in the EU used X between October 2024 and March of this year. But that’s down from 110 million in the previous six months.
The number of users in Ireland fell from 2.3 million to 2.1 million, the company reported.
The latest report submitted by X shows that the company has more than 1,300 English-speaking content moderators. One of its moderators also speaks Irish.
According to the data provided by X, users in Ireland flagged more than 9,000 posts as potentially containing illegal content over the last six months. Half of the flagged posts were for alleged breaches of intellectual property rights, more than one thousands were over possible scams.
“Our content moderation systems are designed and tailored to mitigate systematic risks without unnecessarily restricting the use of our service and fundamental rights, especially freedom of expression”, X said in the report.
“Content moderation activities are implemented and anchored on principled policies and leverage a diverse set of interventions to ensure that our actions are reasonable, proportionate and effective.”
The European headquarters of X is in Dublin.